They provide inspiring professional development programmes and events for built environment professionals with responsibility for high profile development projects across London and Greater Manchester. Through its membership network, Future of London provides access to knowledge, connections and skills-building to help make better cities. As the only independent network of its kind, they promote accessibility, learning and open dialogue to ensure all diverse voices are heard.

Known for their high-quality service, the Leaders team had rapidly built different strands to their offer to meet members’ needs, but this also meant that their service was increasing in complexity. They knew that if they didn’t stop to re-align, especially after a long period of working remotely, they were in danger of going in different directions.

The head of Leadership, Jane Jones, approached Bracket following a recommendation. We proposed our Team Reset to help the team have some crucial conversations about how they work together and re-ignite their connection. The programme included an anonymous survey based on our five-pillar methodology, 1:1 interviews with each of the team, a half-day workshop that brought the team together in-person for the first time since the start of the pandemic, and a report with bespoke recommendations on how to build their culture. This was supported by regular nudges and check-ins over a 6-month period that encouraged the team to reflect on their commitments and actions from the workshop. Finally, we ran a follow-up coaching session to help the team keep the momentum going.