The Future of London Leaders’ team is a small team with a wide-reaching impact

They provide inspiring professional development programmes and events for built environment professionals with responsibility for high profile development projects across London and Greater Manchester. Through its membership network, Future of London provides access to knowledge, connections and skills-building to help make better cities. As the only independent network of its kind, they promote accessibility, learning and open dialogue to ensure all diverse voices are heard.

Known for their high-quality service, the Leaders team had rapidly built different strands to their offer to meet members’ needs, but this also meant that their service was increasing in complexity. They knew that if they didn’t stop to re-align, especially after a long period of working remotely, they were in danger of going in different directions.

"Bracket was enormously helpful in helping us to formulate workable plans to improve our culture. They played a really important role in our journey of improving our own ways of communicating, productivity and team spirit."


This is where Bracket came in: boosting alignment

The head of Leadership, Jane Jones, approached Bracket following a recommendation. We proposed our Team Reset to help the team have some crucial conversations about how they work together and re-ignite their connection. The programme included an anonymous survey based on our five-pillar methodology, 1:1 interviews with each of the team, a half-day workshop that brought the team together in-person for the first time since the start of the pandemic, and a report with bespoke recommendations on how to build their culture. This was supported by regular nudges and check-ins over a 6-month period that encouraged the team to reflect on their commitments and actions from the workshop. Finally, we ran a follow-up coaching session to help the team keep the momentum going.

Key Numbers

Based on our assessment, the team reported that they
experienced the following as a result of the Team Reset:


Increase in having conversations about how they work together


Increase in sharing information as a team


Increase in alignment on direction and objectives


Overall increase in how the team rated their culture


Increase in using the differences on the team to foster healthy debate

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