Designing better teamwork

Research has shown time and time again that how teams work together has more of an impact on its performance than who is on the team. A clear way to increase chances of your team’s success is to explore the habits, routines and rituals that will enable you to do better work together.

This is what I covered in a 25min talk – Designing your way to better team collaboration (video) – at Mind The Product this year. I featured practical examples of teams that had created methods and processes that made a big difference to their work.

These are the areas and some examples that I shared: Continue reading Designing better teamwork

How to strike the balance between deep work and collaboration

What does your typical work day look like? For many of us, it will be punctuated by meetings, emails, chats with co-workers, notifications from collaboration tools, and if we’re really honest, browsing the web and getting sucked into social media. Our days are often spent switching quickly between the items on our to-do list.

But when was the last time you were able to carve out a good chunk of time from your work day to really concentrate and focus on a task? That might feel like a distant luxury.

Enter “deep work”

What happens in these long, uninterrupted stretches of time is what Cal Newport calls ‘deep work’ – “Professional activities performed in a state of distraction-free concentration that push your cognitive capabilities to their limit”. In his book of the same name, Newport argues that our tech-driven culture is making insane demands on our attention, and also reducing our ability to focus. But for those that are able to engage in frequent deep work, it’s hugely advantageous for developing expertise, increasing productivity and advancing professionally. Continue reading How to strike the balance between deep work and collaboration

Three ideas for the future of work

This is a summary of a talk I gave at Social Fabric’s regular event series on my vision for the future of work:

  1. The workplace will look more like a network of freelancers

For the creative industries, the “future of work” has been here for a while. Books like “The Independents” (Leadbeater & Oakley, 1999), “The Creative Eonomy” (Howkins, first published in 2001) and “The Rise of the Creative Class” (Florida, 2002) described how the creative industries were characterised by independent workers, portfolio careers, temporary teams and project-based working. Fluid, flexible working structures brought together the right expertise at the right time to drive innovation.

Continue reading Three ideas for the future of work

Thinking in opposites: a workshop idea

One of my favourite tasks is finding and designing activities for workshops that will get participants thinking and working together. The more workshops you run, the more you’ll look for inspiration from all places to create these.

You might come across a story or case study, a game or an interesting question that gives you an idea for an activity you can run with your team or client to stretch their thinking.

Continue reading Thinking in opposites: a workshop idea

There’s no room for compromise in creative collaboration

I’ve just started reading “Collective Genius: the art and practice of leading innovation” by Linda Hill, Greg Brandeau, Emily Truelove and Kent Lineback. I’m only a few pages in, but one of the key leadership capabilities they describe for cultivating innovation in companies is “creative abrasion” for collaboration:

“The process of innovation needs to be collaborative because innovations most arise from the interplay of ideas that occur during the interactions of people with diverse expertise, experience of points of view”

Continue reading There’s no room for compromise in creative collaboration

Making the most of your freelancers – three ideas

Freelancing is a hot topic right now.

One statistic in particular, from the Intuit study on the future of work (pdf), has been making the rounds – that more than 40% of US workers will be freelancing by 2020.  The number of freelancers is increasing, as is the technology that supports virtual working and communication. Online marketplaces such as Elance, Guru, and Peopleperhour are changing the face of work by enabling businesses to access creative talent on a short-term basis – saving them money and getting quick results. At the same time, these sites create opportunities for individuals to develop a freelance career and achieve a flexible working lifestyle.

Whilst this movement is helping companies to get a wide range of jobs done, they often tend to be smaller, specific tasks. By thinking on such a ‘micro’ basis, are companies missing out on the higher level of value that can be offered by freelancers? Tim Brown of IDEO offered an opinion on making the most of freelancers here and here.

Here are three more ideas:

Continue reading Making the most of your freelancers – three ideas

Grown-up digital media: less stereotypes, more collaboration

Digital media has grown up. “It’s technical, aesthetic and social all at the same time”, says Karen Cham, Director of Digital Media at Kingston University. This insight led her to develop a unique postgraduate programme that brings together students to collaborate from across three faculties – science, engineering and computing; art, design and architecture; and arts and humanities.

Around 28 students come to the ‘micro studio’ from four separate Masters courses – MA Game Development Design, MSc Game Programming, MA Computer Animation and MSc User Experience Design. The aim is for students to work collaboratively on digital projects, reflecting the needs of the industry and addressing the skills gap in professional production and team working (as identified in a 2006 Skillset report).

Continue reading Grown-up digital media: less stereotypes, more collaboration

Insights on innovation from the future (of publishing)

Nico Macdonald and Laura North from Media Futures introduce Publish!

Last week I attended Publish! New adventures in Innovationat  St Brides Foundation. The event was organised by Media Futures, who I worked with back in 2011 to help launch the Future of Publishing programme.

The aim of Publish! was to showcase cutting edge prototypes in a changing book industry. It’s well known that the publishing industry has had its struggles, and through a mixture of show-and-tells and panel discussions Publish! looked to demonstrate how digital technology can strengthen the sector and help it to be more effective in developing new platforms and models.

The day was split into three parts:

  1. How to innovate: projects using rapid innovation and low-cost models
  2. Future dimensions: what’s next in technology and new approaches?
  3. Is innovation worth it? Does experimentation lead to new income streams or is it too risky?

Continue reading Insights on innovation from the future (of publishing)

Un-clarity, un-risk and un-management: words from Ije Nwokorie, MD at Wolff Olins, on leading a creative business


Facilitation is a word that Ije Nwokorie, Managing Director at Wolff Olins (international brand consultancy), uses with pride.  He sees it as one of today’s most important management skills. So he made it his mission to make it something that Wolff Olins would become famous for, and he’s well on the way to achieving this. Ije recently led the internal development at the agency towards a structure that allows for “inevitable collaboration” and self-managing teams. It’s an unconventional approach that has turned a lot of traditional theory on its head. He has put an ‘un-‘ in front of the words management, leadership and risk to create a more chaotic/less regimented, but rewarding and inventive environment.

Continue reading Un-clarity, un-risk and un-management: words from Ije Nwokorie, MD at Wolff Olins, on leading a creative business