Innovation is not just for products and services. The best teams also find innovative ways of working together to support them in producing game-changing work.
There are many great examples of collaboration techniques and rituals that successful companies have used to support an innovative culture – Pixar’s Braintrusts, Etsy’s Blameless Post-Mortems, Amazon’s Two Pizza Rule, Google’s secrets for effective brainstorming to name just a few. It’s tempting to want to copy these ideas, but these final versions may only be part of the story. These ways of working may have come about through a process of trying and tweaking that is specific to the company, their people and their environment. You can certainly try them, but it’s likely that they’ll need to be adapted for your context.
Continue reading Want to build more innovative products and services? Innovate the way that you work
Moving from workshops to “workshop culture”
Something I’ve been thinking about recently, based on what I’ve seen with clients, is how workshops can play a part in transforming the way a team works together. I think of it as three levels:
Level 1: workshops as an event
A group of people meets on a one-off basis to have a focused discussion. It might be a rare opportunity for people to come together, so it needs to be productive. An external facilitator is brought in to run the session, ensure collaboration and creative thinking, but also that there are concrete outcomes. With great facilitation, the group can make a lot of progress in a short space of time.
Continue reading Great workshops, great teams, great culture
As the first head of innovation at Emerald Publishing, Bec Evans had the opportunity to shape the role to suit her and the business. What she thought would be a very product-focused role, turned out to be something completely different – about changing the culture. And workshops played a big part in discovering that.
Emerald Publishing is a global academic publisher that specialises in business and management. Although it had a very traditional business model, it became interested in bringing new techniques such as lean and agile and encouraging an intrapreneurial mindset within the company.
Emerald offered Bec Evans, who had her own startup on the side, the new head of innovation role, which she had the opportunity to shape herself. Coming from a part-time position in the product development and innovation department, Bec started off by making a call for ideas from across the company. However, she soon realised that this was the wrong approach:
Continue reading How workshops helped to accelerate a culture of innovation at Emerald Publishing
Research has shown time and time again that how teams work together has more of an impact on its performance than who is on the team. A clear way to increase chances of your team’s success is to explore the habits, routines and rituals that will enable you to do better work together.
This is what I covered in a 25min talk – Designing your way to better team collaboration (video) – at Mind The Product this year. I featured practical examples of teams that had created methods and processes that made a big difference to their work.
These are the areas and some examples that I shared: Continue reading Designing better teamwork
What does your typical work day look like? For many of us, it will be punctuated by meetings, emails, chats with co-workers, notifications from collaboration tools, and if we’re really honest, browsing the web and getting sucked into social media. Our days are often spent switching quickly between the items on our to-do list.
But when was the last time you were able to carve out a good chunk of time from your work day to really concentrate and focus on a task? That might feel like a distant luxury.
Enter “deep work”
What happens in these long, uninterrupted stretches of time is what Cal Newport calls ‘deep work’ – “Professional activities performed in a state of distraction-free concentration that push your cognitive capabilities to their limit”. In his book of the same name, Newport argues that our tech-driven culture is making insane demands on our attention, and also reducing our ability to focus. But for those that are able to engage in frequent deep work, it’s hugely advantageous for developing expertise, increasing productivity and advancing professionally. Continue reading How to strike the balance between deep work and collaboration
This is a summary of a talk I gave at Social Fabric’s regular event series on my vision for the future of work:
- The workplace will look more like a network of freelancers
For the creative industries, the “future of work” has been here for a while. Books like “The Independents” (Leadbeater & Oakley, 1999), “The Creative Eonomy” (Howkins, first published in 2001) and “The Rise of the Creative Class” (Florida, 2002) described how the creative industries were characterised by independent workers, portfolio careers, temporary teams and project-based working. Fluid, flexible working structures brought together the right expertise at the right time to drive innovation.
Continue reading Three ideas for the future of work
Improving your workshop facilitation skills might have more of an impact on your work than you think.
A study of top management teams across 500 organisations showed that CEOs had a specific role to play in encouraging creativity in their teams. The researchers, Abraham Carmeli and Paul B. Paulus called this ideational facilitation leadership which they described as:
“leadership behaviour that cultivates openness, exchange of ideas and effective discussion for creating thinking and work in top management teams”.
Research has identified that to enhance creativity, teams need to: share knowledge, be aware of each team member’s expertise, and communicate effectively. Carmeli and Paulus conclude that the leader is crucial in creating the right environment for this and ensuring these interactions happen, particularly in meetings.
Continue reading Why running better workshops will make you a better creative leader
Image credit: O Palsson on Flickr
Did you know that the words you use can have an impact on how your team works together? Leigh Thomson, author of Creative Conspiracy: the new rules of breakthrough collaboration, found that asking people to read statements that include specific words can either encourage them to focus on themselves, or on others:
Continue reading How to set the mood for collaboration
It doesn’t matter how creative a person thinks they are, if they’re not able to share their knowledge and expertise amongst their team mates, they won’t have confidence that the team can be creative too.
For research carried out as part of his Msc in Organisational Psychology in 2013, Business Psychologist Jonti Dalal-Small identified that a team’s collective belief in how creative they are can be boosted by 50% if there was a good shared knowledge of who knows what.
Continue reading One way to boost creativity in your team
One of my favourite tasks is finding and designing activities for workshops that will get participants thinking and working together. The more workshops you run, the more you’ll look for inspiration from all places to create these.
You might come across a story or case study, a game or an interesting question that gives you an idea for an activity you can run with your team or client to stretch their thinking.
Continue reading Thinking in opposites: a workshop idea